Remote Travel Care Coordinator

Excitingtravelnow; Turlock (CA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Training and mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a remote Customer Care Coordinator to guide travelers through planning with attentive, professional support. You will be the primary contact for travel inquiries and ensure timely responses while coordinating itineraries.

We value detail-oriented, self-directed individuals who enjoy remote work and have a passion for travel. This role offers growth opportunities and ongoing mentorship.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries
• Provide timely and accurate responses to customer questions
• Support travel planning coordination and itinerary updates
• Monitor client needs before, during, and after travel
• Maintain detailed documentation and follow-up communication
• Adhere to company procedures and service standards

Skills

Customer service

Relationship-building

Detail-oriented

Remote work

Sales support

Administration

Learning new systems

Interest in travel

Job description

Excitingtravelnow is seeking a remote Customer Care Coordinator to guide travelers through planning with attentive, professional support. You will be the primary contact for travel inquiries and ensure timely responses while coordinating itineraries.

We value detail-oriented, self-directed individuals who enjoy remote work and have a passion for travel. This role offers growth opportunities and ongoing mentorship.