Remote Travel Care Coordinator

Excitingtravelnow; West Plains (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Training, tools, and ongoing mentoring

Flexible remote work environment

Advancement opportunities within the组织

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning and provide attentive, professional support. You will act as the main contact for inquiries, respond promptly, and help coordinate itineraries while monitoring client needs throughout the trip.

The role emphasizes remote work, strong follow-through, and a customer-first mindset; prior experience in service, sales support, or administration is preferred. An interest in travel is a plus.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.
• Interest in travel or tourism is a plus.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries
• Provide timely and accurate responses to customer questions
• Support travel planning coordination and itinerary updates
• Monitor client needs before, during, and after travel
• Maintain detailed documentation and follow-up communication
• Adhere to company procedures and service standards

Skills

Customer service

Relationship building

Detail oriented

Remote work

Administration

Learning systems

Job description

Excitingtravelnow is seeking a Customer Care Coordinator to guide travelers through planning and provide attentive, professional support. You will act as the main contact for inquiries, respond promptly, and help coordinate itineraries while monitoring client needs throughout the trip.

The role emphasizes remote work, strong follow-through, and a customer-first mindset; prior experience in service, sales support, or administration is preferred. An interest in travel is a plus.