Remote Travel Care Coordinator

Excitingtravelnow; Roanoke (VA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Training, tools, and ongoing mentorship

Flexible remote work environment

Advancement opportunities

Job summary

Excitingtravelnow is seeking a Customer Care Coordinator for Travel Services in Roanoke, Virginia. This role involves guiding travelers through the planning process while providing professional and attentive support.

The ideal candidate should possess strong relationship-building skills, be detail-oriented, and have experience in customer service or sales support. We offer training, tools, and a flexible remote work environment, along with opportunities for advancement within the organization.

Qualifications

• Strong customer service and relationship-building skills.
• Detail-oriented with strong follow-through.
• Self-directed and comfortable working remotely.
• Experience in customer service, sales support, or administration preferred.
• Comfortable learning new systems and online platforms.

Responsibilities

• Serve as a primary point of contact for travel-related inquiries.
• Provide timely and accurate responses to customer questions.
• Support travel planning coordination and itinerary updates.
• Monitor client needs before, during, and after travel.
• Maintain detailed documentation and follow-up communication.

Skills

Customer service skills

Detail-oriented

Self-directed

Job description

Excitingtravelnow is seeking a Customer Care Coordinator for Travel Services in Roanoke, Virginia. This role involves guiding travelers through the planning process while providing professional and attentive support.

The ideal candidate should possess strong relationship-building skills, be detail-oriented, and have experience in customer service or sales support. We offer training, tools, and a flexible remote work environment, along with opportunities for advancement within the organization.