Remote Travel Advisor — Inbound Customer Service

Grand Circle Corporation; South Carolina; Remote; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health and wellness

Paid time off

Travel privileges

401(k) with company match

Job summary

Grand Circle is hiring Remote Inbound Customer Service Agents (Travel Advisor I) for our November 30th training class. As a Travel Advisor, you will help travelers enjoy every step of their journey, answer questions, resolve issues, and manage reservations in a fully remote setting.

You will handle a variety of tasks across multiple programs, with shifts designed for flexibility and ongoing training. The role emphasizes empathy, problem solving, and strong communication in a fast-paced,

Qualifications

• 2+ years of call center experience.
• Experience handling inbound customer calls in an unscripted environment.
• Comfort using multiple systems to resolve issues.

Responsibilities

• Handle high volume inbound calls to assist travelers with reservations and issues.
• Update contact information and manage reservations and payments.
• Follow up via email and outbound calls; document interactions accurately.

Skills

Call center experience

Customer service

Remote work

Problem solving

Empathy

Tools

CRM software

Multichannel tools

Job description

Grand Circle is hiring Remote Inbound Customer Service Agents (Travel Advisor I) for our November 30th training class. As a Travel Advisor, you will help travelers enjoy every step of their journey, answer questions, resolve issues, and manage reservations in a fully remote setting.

You will handle a variety of tasks across multiple programs, with shifts designed for flexibility and ongoing training. The role emphasizes empathy, problem solving, and strong communication in a fast-paced,