Remote Training Operations Specialist

Maximus; Lincoln (NE); Remote; USD 25,000 - 37,000; Full time

Job summary

Maximus is seeking adaptable Training Coordinators to support virtual training delivery across contact center programs. You will monitor attendance, resolve technical issues, escalate concerns, and assist learners with system access and navigation while using Microsoft Teams to ensure smooth and engaging sessions.

This fully remote, temporary role requires US residency and the ability to pass a federal background check.

Qualifications

• Requires HS diploma or equivalent.
• Experience supporting virtual training sessions preferred.
• US citizenship and ability to pass a federal background check.

Responsibilities

• Coordinate logistics for instruction events, including scheduling classes and preparing workstations.
• Determine resource readiness for courses including materials, room, technology, and data entry.
• Maintain records of training activities, participant progress and program effectiveness.
• Provide real-time support across multiple virtual training sessions and troubleshoot issues.
• Escalate classroom concerns and technical disruptions to appropriate teams for resolution.

Skills

Microsoft Teams

Logistics coordination

Training support

Record keeping

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Teams

Job description

Maximus is seeking adaptable Training Coordinators to support virtual training delivery across contact center programs. You will monitor attendance, resolve technical issues, escalate concerns, and assist learners with system access and navigation while using Microsoft Teams to ensure smooth and engaging sessions.

This fully remote, temporary role requires US residency and the ability to pass a federal background check.