Remote Training Coordinator - Virtual Sessions & Support

Maximus; Honolulu (HI); Remote; USD 25,000 - 37,000; Full time

Job summary

Maximus seeks adaptable Training Coordinators to support virtual training delivery across contact center programs. In this role, coordinators support sessions, monitor attendance, resolve technical issues, and assist learners with system access and navigation challenges.

This fully remote, temporary role requires US citizenship and the ability to pass a federal background check. Equipment is provided; you must reside in the Contiguous US.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree preferred or equivalent experience.
• Experience supporting virtual training sessions using Teams preferred.

Responsibilities

• Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
• Determine resource readiness for courses, including materials, training room, technology, and data entry.
• Maintain records of training activities, participant progress, and program effectiveness.
• Provide production floor support and answer questions.
• Provide real-time support across multiple virtual training sessions, ensuring smooth delivery and learner engagement.
• Troubleshoot audio, connectivity, and platform issues; escalate disruptions to appropriate teams.

Skills

Microsoft Teams

Education

High School diploma or equivalent

Bachelor's degree preferred

Job description

Maximus seeks adaptable Training Coordinators to support virtual training delivery across contact center programs. In this role, coordinators support sessions, monitor attendance, resolve technical issues, and assist learners with system access and navigation challenges.

This fully remote, temporary role requires US citizenship and the ability to pass a federal background check. Equipment is provided; you must reside in the Contiguous US.