Remote Training Coordinator – Virtual Sessions & Support

Maximus; Denver (CO); Remote; USD 25,000 - 37,000; Part time

Job summary

Maximus is seeking adaptable Training Coordinators to support virtual training delivery across a variety of contact center programs. You will monitor attendance, resolve tech issues, and assist learners with system access in a fully remote, contract-based role.

Ideal candidates have 1–3 years of experience in virtual training support, preferably with MS Teams, and must pass a federal background check. This is a temporary, remote assignment contingent on contract award, with equipment provided.

Qualifications

• Experience supporting virtual training sessions using Microsoft Teams preferred.
• Ability to coordinate logistics for instruction events and manage schedules.

Responsibilities

• Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
• Determine resource readiness for courses, including materials, training room, technology, and data entry.
• Maintain records of training activities, participant progress, and program effectiveness.
• Provide production floor support and answer questions.
• Provide real-time support across multiple virtual training sessions, troubleshoot audio/connectivity issues and escalate as needed.

Skills

Microsoft Teams

Virtual training support

Education

High School diploma or equivalent

Bachelor’s degree preferred

Job description

Maximus is seeking adaptable Training Coordinators to support virtual training delivery across a variety of contact center programs. You will monitor attendance, resolve tech issues, and assist learners with system access in a fully remote, contract-based role.

Ideal candidates have 1–3 years of experience in virtual training support, preferably with MS Teams, and must pass a federal background check. This is a temporary, remote assignment contingent on contract award, with equipment provided.