Remote Training & Logistics Coordinator

Maximus; Dover (DE); Remote; USD 25,000 - 37,000; Full time

Job summary

Maximus is seeking adaptable Training Coordinators to support virtual training delivery across contact center programs. This role ensures smooth sessions, monitors attendance, resolves technical issues, and assists learners with system access. It requires comfort in fast-paced virtual environments and MS Teams usage.

Position is contingent upon contract award. This is a fully remote, temporary role with equipment provided to meet remote work requirements. A federal background check is mandatory.

Qualifications

• High School diploma or equivalent with 1–3 years of experience.
• Bachelor's degree preferred.
• Experience supporting virtual training sessions using Microsoft Teams.
• Must be a US Citizen and able to pass a federal background check.

Responsibilities

• Coordinate logistics for instruction events, including scheduling classes and preparing workstations.
• Maintain records of training activities, participant progress, and program effectiveness.
• Provide production floor support and answer questions.
• Provide real-time support across multiple virtual training sessions, troubleshoot audio and connectivity.
• Escalate classroom concerns to appropriate teams for resolution.

Skills

Virtual training coordination

Real-time learner support

MS Teams experience

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Teams

Job description

Maximus is seeking adaptable Training Coordinators to support virtual training delivery across contact center programs. This role ensures smooth sessions, monitors attendance, resolves technical issues, and assists learners with system access. It requires comfort in fast-paced virtual environments and MS Teams usage.

Position is contingent upon contract award. This is a fully remote, temporary role with equipment provided to meet remote work requirements. A federal background check is mandatory.