Remote Training Coordinator - Virtual Sessions

Maximus; Salem (OR); Remote; USD 25,000 - 37,000; Part time

Job summary

Maximus is seeking adaptable Training Coordinators to support virtual training delivery for our contact center programs. You will monitor attendance, troubleshoot issues, and assist learners with system access and navigation during sessions conducted mainly through Microsoft Teams.

The role is remote and temporary, with requirements including a federal background check and a US residence. You will coordinate class logistics, maintain progress records, and provide real-time support across

Qualifications

• High School diploma or equivalent with 1-3 years of experience.
• Bachelor's degree preferred.
• Experience supporting virtual training sessions using Microsoft Teams preferred.

Responsibilities

• Coordinate logistics for instruction events, including scheduling classes, reserving classrooms, and preparing workstations.
• Determine resource readiness for courses, including materials, training room, technology, and collection and entry of training data.
• Maintain records of training activities, participant progress, and program effectiveness.
• Provide production floor support and answer questions.
• Provide real-time support across multiple virtual training sessions, ensuring smooth delivery and learner engagement.

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

Microsoft Teams

Job description

Maximus is seeking adaptable Training Coordinators to support virtual training delivery for our contact center programs. You will monitor attendance, troubleshoot issues, and assist learners with system access and navigation during sessions conducted mainly through Microsoft Teams.

The role is remote and temporary, with requirements including a federal background check and a US residence. You will coordinate class logistics, maintain progress records, and provide real-time support across