Remote Trade Client Services Coordinator

Lumicera; Carson City (NV); Remote; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

20 days paid time off

4 weeks paid parental leave

9 paid holidays

401K company match up to 5%

Adoption Assistance Program

Flexible Spending Account

Educational Assistance Plan

Referral Bonus Program – up to $750

Job summary

Lumicera Health Services is seeking a Trade Client Services Coordinator to join our team. The role focuses on managing relationships with manufacturers, payors, and strategic partners to deliver exceptional service and patient care.

The TCSC will support the Specialty Trade Account Executive, co-develop long-term account strategies, and identify opportunities for growth. Travel up to 10% may be required.

Qualifications

• Bachelor's degree in business, marketing or related area preferred.
• Valid State Driver’s License and current Automobile Policy.
• Knowledge of PBM, Specialty Pharmacy or health care industry preferred.
• Strategic thinking ability and skills to prepare business plans and execute them to accomplish objectives.
• Ability to work independently and prioritize work to meet client needs.
• Strong team orientation, commitment to sales, and client service.

Responsibilities

• Participate in daily/weekly/monthly meetings to provide status updates and resolve access issues.
• Pull reports and deliver facts-based presentations to manufacturer and payor clients.
• Ensure plan to mediate any unmet guarantees and debrief with internal departments.
• Be primary point of contact for daily tasks, requests, and status inquiries.
• Support implementation of assigned clients and resolve escalated issues.
• Travel to client sites or onsite meetings up to 10% of time.
• Other duties as assigned.

Skills

Verbal communication

Written communication

Negotiation

Presentation skills

Independent work

Education

Bachelor's degree in business/marketing or related area

Job description

Lumicera Health Services is seeking a Trade Client Services Coordinator to join our team. The role focuses on managing relationships with manufacturers, payors, and strategic partners to deliver exceptional service and patient care.

The TCSC will support the Specialty Trade Account Executive, co-develop long-term account strategies, and identify opportunities for growth. Travel up to 10% may be required.