Remote Trade Client Services Specialist

Lumicera; Lincoln (NE); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

Holidays

401K company match

Adoption Assistance

Flexible Spending Account

Education Assistance

Referral Bonus Program – up to $750

Job summary

Lumicera Health Services is seeking a Trade Client Services Coordinator to join our team. The TCSC will coordinate with manufacturers, payors and strategic partners to deliver exceptional service, resolve contract issues and support patient access.

The role requires collaboration with the Specialty Trade Account Executives and other operations staff to drive growth and retention. Ideal candidates have at least 3 years of operational experience in specialty pharmacy, strong analytical abilities,

Qualifications

• Bachelor's degree preferred in business/marketing or related area.
• Valid State Driver’s License and current Automobile Policy.
• Knowledge of PBM, Specialty Pharmacy or health care industry preferred.
• Strategic thinking ability and skills to prepare business plans and execute them appropriately to accomplish business objectives.

Responsibilities

• Participate in daily, weekly or monthly meetings in support of the client’s program to provide status updates, current barriers to patient access, and interface with client to support in resolution of access issues.
• Pull reports to deliver facts-based presentations (including Strategic Business Plans, VALUE Summaries, and Performance Standard reports) to manufacturer and payor clients.
• Ensure immediate Account Management team has a plan to mediate any unmet guarantees moving forward; Debrief with internal departments that failed to meet a guarantee.
• Be primary point of contact for daily tasks, operational requests, and status inquiries.

Skills

Excellent communication

Negotiation skills

Team orientation

Willingness to travel

Education

Bachelor's degree in business/marketing or related area

Tools

PBM knowledge

Specialty Pharmacy knowledge

Microsoft Office

Email/Internet skills

Job description

Lumicera Health Services is seeking a Trade Client Services Coordinator to join our team. The TCSC will coordinate with manufacturers, payors and strategic partners to deliver exceptional service, resolve contract issues and support patient access.

The role requires collaboration with the Specialty Trade Account Executives and other operations staff to drive growth and retention. Ideal candidates have at least 3 years of operational experience in specialty pharmacy, strong analytical abilities,