Remote Track & Trace Specialist

Remote Jobs; United States; Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote work

Paid time off

Equipment provided

Team events

Job summary

Zelh is a fast-growing outsourcing company seeking a Trackand Trace Operator for a third-party logistics partner. The role involves daily communication with drivers and customers, updating systems, and coordinating schedules in a remote work setup across the United States.

Qualifications include 1+ years in customer support, upper-intermediate English, and strong organizational skills. The position offers a USD salary, paid time off, remote work, and a supportive team environment.

Qualifications

• 1+ years of experience in the customer support field.
• Proficient in Microsoft Office and use of office equipment.
• English level - upper-intermediate or higher.
• Strong organizational and time-management skills to meet department goals and deadlines.
• Must be punctual and have excellent attendance.

Responsibilities

• Daily communication with drivers and customers.
• Notifying appropriate parties of any issues.
• Inputting updates into the system.
• Answering incoming calls from clients.
• Scheduling appointments.
• Maintaining current knowledge of market trends in the transportation marketplace.
• Other duties as required by business needs or as assigned.

Skills

Customer support experience

Effective communication

Time management

Organizational skills

Punctuality

Tools

MS Office

TMS McLeod

Job description

Zelh is a fast-growing outsourcing company seeking a Trackand Trace Operator for a third-party logistics partner. The role involves daily communication with drivers and customers, updating systems, and coordinating schedules in a remote work setup across the United States.

Qualifications include 1+ years in customer support, upper-intermediate English, and strong organizational skills. The position offers a USD salary, paid time off, remote work, and a supportive team environment.