AH Track and Trace Operator (part-time)

Remote Jobs

United States

Remote

USD 42,000 - 60,000

Full time

5 days ago
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Benefits offered by this job

Remote work
Paid time off
Equipment provided
Team events

Job summary

Zelh is a fast-growing outsourcing company seeking a Trackand Trace Operator for a third-party logistics partner. The role involves daily communication with drivers and customers, updating systems, and coordinating schedules in a remote work setup across the United States.

Qualifications include 1+ years in customer support, upper-intermediate English, and strong organizational skills. The position offers a USD salary, paid time off, remote work, and a supportive team environment.

Qualifications

  • 1+ years of experience in the customer support field.
  • Proficient in Microsoft Office and use of office equipment.
  • English level - upper-intermediate or higher.
  • Strong organizational and time-management skills to meet department goals and deadlines.
  • Must be punctual and have excellent attendance.

Responsibilities

  • Daily communication with drivers and customers.
  • Notifying appropriate parties of any issues.
  • Inputting updates into the system.
  • Answering incoming calls from clients.
  • Scheduling appointments.
  • Maintaining current knowledge of market trends in the transportation marketplace.
  • Other duties as required by business needs or as assigned.

Skills

Customer support experience
Effective communication
Time management
Organizational skills
Punctuality

Tools

MS Office
TMS McLeod

Job description

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Trackand Trace Operator for a third-party logistics company.

Responsibilities:
  • Daily communication with drivers and customers
  • Notifying appropriate parties of any issues
  • Inputting updates into the system
  • Answering incoming calls from clients
  • Scheduling appointments
  • Maintaining current knowledge of market trends in the transportation marketplace
  • Other duties as required by business needs or as assigned
Workingconditions:
  • Working schedule: Fri-Sat-Sun 9 pm-6 am EST
  • Competitive Salary in USD
  • Remote mode of work
  • 10+ business days of paid time off
  • Team building and corporate events
  • Equipment provided
  • A supportive team
Requirements
  • 1+ years of experience in the customer support field
  • TMS McLeod
  • English level - upper-intermediate or higher
  • Proficient in Microsoft Office (Outlook, Excel, Word) and use of office equipment
  • Expert knowledge of team members' roles and responsibilities
  • Ability to communicate effectively verbally and in writing, maintain cooperative effective working relationships within the company, and support a team environment
  • TMS McLeod
  • Must possess strong organizational and time management skills to meet department goals and deadlines
  • Must be punctual and have excellent attendance
Highlights
  • TMS McLeod
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