Remote Tracking Lead – 3PL Operations & ETA Calls

WEL Companies, Inc; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

A logistics company is seeking a Tracking Lead for a full-time remote role based in the United States. The position involves managing and updating driver statuses in the TMS, making calls to drivers for ETAs, and liaising with the operations team. Candidates should have at least 2 years of experience in a 3PL/brokerage environment and excel in communication and organization. Strong internet connection and the ability to work independently are essential for this role.

Qualifications

• 2+ years of experience in a 3PL/brokerage as an operations employee.
• Comfortable making phone calls to ask drivers for ETAs.
• Ability to work independently and remotely.

Responsibilities

• Check on drivers booked on shipments throughout the day.
• Update drivers' statuses in our TMS.
• Make check calls and escalate issues to the operations team.

Skills

Making phone calls

Building relationships with carriers

Attention to detail

Organizational skills

Using TMS

Tools

Aljex

macropoint

Job description

A logistics company is seeking a Tracking Lead for a full-time remote role based in the United States. The position involves managing and updating driver statuses in the TMS, making calls to drivers for ETAs, and liaising with the operations team. Candidates should have at least 2 years of experience in a 3PL/brokerage environment and excel in communication and organization. Strong internet connection and the ability to work independently are essential for this role.