Remote Third-Party Collections Specialist - Performance Pay

LCS Financial Services Corporation; Indiana; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Performance-based pay

Mon-Fri schedule

Remote work from home in approved US-S

Job summary

LCS Financial Services Corporation is seeking a Remote Collections Specialist to join our results-driven team from a home office in the United States. Candidate should bring at least 2 years of third-party debt collection experience and a proven ability to negotiate favorable payment arrangements.

Bilingual English/Spanish skills are a plus, and the role thrives in a high-volume environment. You will handle inbound and outbound calls, leverage skip-tracing tools, prioritize accounts, maintain

Qualifications

• Minimum 2 years of third-party debt collection experience.
• Proven ability to negotiate payment arrangements.
• Excellent verbal communication and active listening.
• Knowledge of debt collection laws and regulations.
• Professional remote workspace suitable for confidential conversations.
• Experience in high-volume collections.
• Bilingual English/Spanish communication skills.
• Consistently meeting or exceeding collection goals.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities to maximize recovery.
• Consistently work toward individual and departmental performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Ensure compliance with applicable federal, state, and local collection laws and company policies.

Skills

Negotiation skills

Verbal communication

Active listening

Telephone etiquette

Bilingual English/Spanish

Remote work discipline

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking a Remote Collections Specialist to join our results-driven team from a home office in the United States. Candidate should bring at least 2 years of third-party debt collection experience and a proven ability to negotiate favorable payment arrangements.

Bilingual English/Spanish skills are a plus, and the role thrives in a high-volume environment. You will handle inbound and outbound calls, leverage skip-tracing tools, prioritize accounts, maintain