Remote Third-Party Collections Specialist | Performance Pay

LCS Financial Services Corporation; Manchester (NH); Remote; USD 42,000 - 54,000; Full time

Benefits offered by this job

100% Remote Position

Medical, Dental & Vision Insurance

401k Retirement Plan

Paid Holidays

Flexible time-off

Job summary

LCS Financial Services Corporation is seeking remote Collections Specialists to join a nationwide team. The role calls for a minimum of 2 years in third-party debt collection, strong negotiation abilities, and bilingual English/Spanish communication.

You will work in a performance-driven environment from a private remote workspace. This 100% remote position offers a Monday–Friday schedule, potential earnings tied to performance, and comprehensive benefits.

Qualifications

• Minimum of 2 years of third–party debt collection experience.
• Proven ability to manage accounts and negotiate successful payment arrangements.
• Excellent verbal communication and active listening skills.
• Familiarity with debt collection laws and regulations.
• Ability to work effectively in a remote, high-volume environment.

Responsibilities

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' individual financial circumstances.
• Utilizing skip–tracing tools and investigative techniques to locate borrowers and relevant assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Consistently working toward individual and departmental performance goals.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.

Skills

Negotiation

Communication

Active listening

Telephone etiquette

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking remote Collections Specialists to join a nationwide team. The role calls for a minimum of 2 years in third-party debt collection, strong negotiation abilities, and bilingual English/Spanish communication.

You will work in a performance-driven environment from a private remote workspace. This 100% remote position offers a Monday–Friday schedule, potential earnings tied to performance, and comprehensive benefits.