Remote Third-Party Collections Specialist: Performance Pay

LCS Financial Services Corporation; Central City (KY); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Performance-based pay

Weekday schedule

Insurance + 401k

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join a nationwide team. The role focuses on negotiating settlements, arranging payment plans, and upholding regulatory compliance while working remotely from approved states.

Candidates should have at least 2 years in third-party collections, strong communication skills, and familiarity with skip-tracing tools. This position offers performance-based earning potential and weekday scheduling.

Qualifications

• Minimum 2 years of third-party debt collection experience.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Working knowledge of applicable debt collection laws and regulations.
• Experience in high-volume collections environments.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Ensure compliance with federal/state/local collection laws and company policies.

Skills

Negotiation

Verbal communication

Active listening

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

Skip-tracing

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join a nationwide team. The role focuses on negotiating settlements, arranging payment plans, and upholding regulatory compliance while working remotely from approved states.

Candidates should have at least 2 years in third-party collections, strong communication skills, and familiarity with skip-tracing tools. This position offers performance-based earning potential and weekday scheduling.