Remote Third-Party Collections Specialist — Performance Pay

LCS Financial Services Corporation; Kansas; Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Performance-based pay

Weekday schedule: 7:00 AM–6:00 PM

Medical, Dental & Vision Insurance

401k Retirement Plan

Paid Holidays

Flexible time-off

Job summary

LCS Financial Services Corporation is hiring remote Collections Specialists to help drive recovery outcomes while upholding high standards of professionalism.

Join a performance-driven environment where experience in negotiations, skip-tracing, and compliant debt collection matters. This role supports a nationwide remote workforce, with a weekday schedule and opportunities to earn additional compensation based on performance.

Qualifications

• Minimum 2 years third-party debt collection experience.
• Knowledge of debt collection laws and regulations.
• Ability to maintain professional, confidential remote workspace.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Ensure compliance with applicable laws and company policies.

Skills

Verbal communication

Active listening

Telephone etiquette

Negotiation

Regulatory compliance knowledge

Bilingual English/Spanish

Education

High school diploma or equivalent

2+ years debt collection experience

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is hiring remote Collections Specialists to help drive recovery outcomes while upholding high standards of professionalism.

Join a performance-driven environment where experience in negotiations, skip-tracing, and compliant debt collection matters. This role supports a nationwide remote workforce, with a weekday schedule and opportunities to earn additional compensation based on performance.