Remote Third-Party Collections Specialist | Earn More

LCS Financial Services Corporation; Maryland; Remote; USD 42,000 - 60,000; Full time

Benefits offered by this job

Remote position

Commission

Mon-Fri schedule

Medical, dental & vision insurance

Life Insurance & disability coverage

401k plan

Paid holidays

DTO (discretionary time off)

Team-oriented environment

Job summary

LCS Financial Services Corporation is hiring a Remote Collections Specialist to join our nationwide team. You will manage inbound and outbound calls, negotiate settlements, and ensure compliant, professional customer interactions from a home-based workspace.

We value experience in fast-paced collections, strong negotiation skills, and the ability to work independently while meeting performance goals. Eligible states include Maryland and others across the U.S., with a competitive compensation

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• Must reside and work in an LCS-approved state.

Responsibilities

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' individual financial circumstances.
• Utilizing skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Consistently working toward individual and departmental performance goals.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.
• Maintaining consistent communication with management and team members while working remotely.

Skills

Debt collection

Negotiation

Communication

Independent work

Regulatory compliance

Education

High school diploma

Job description

LCS Financial Services Corporation is hiring a Remote Collections Specialist to join our nationwide team. You will manage inbound and outbound calls, negotiate settlements, and ensure compliant, professional customer interactions from a home-based workspace.

We value experience in fast-paced collections, strong negotiation skills, and the ability to work independently while meeting performance goals. Eligible states include Maryland and others across the U.S., with a competitive compensation