Remote Third-Party Collections Specialist - Earn More

LCS Financial Services Corporation; Honolulu (HI); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Flexible time-off program

Remote work from home

Job summary

LCS Financial Services Corporation invites experienced Collections Specialists to join a nationwide team working 100% remotely. This role focuses on negotiating resolutions, arranging payments, and maintaining accurate records while complying with all applicable laws and regulations.

The position emphasizes high-volume workloads, strong communication, and professional conduct in a remote setting. Candidates must reside in approved states to be considered for employment.

Qualifications

• At least 2 years of third-party debt collection experience.
• Ability to manage accounts and negotiate payment plans.
• Excellent verbal communication and active listening.
• Knowledge of debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a remote, confidential workspace.
• Experience in high-volume collections.
• Familiar with skip-tracing tools.
• Bilingual English/Spanish communication.
• Proven track record of meeting collection goals.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements.
• Use skip-tracing to locate borrowers and assets.
• Prioritize portfolios to maximize recovery.
• Work toward individual and department goals.
• Maintain detailed account documentation.
• Deliver professional interactions while handling difficult conversations.
• Ensure compliance with laws, policies, and regulations.

Skills

Negotiation

Telephone etiquette

Verbal communication

Active listening

Bilingual English/Spanish

Skip-tracing

Regulatory compliance

Remote work setup

Debt collection laws

High-volume collections

Education

High school diploma or equivalent

Tools

Skip-tracing software

Collection management systems

Job description

LCS Financial Services Corporation invites experienced Collections Specialists to join a nationwide team working 100% remotely. This role focuses on negotiating resolutions, arranging payments, and maintaining accurate records while complying with all applicable laws and regulations.

The position emphasizes high-volume workloads, strong communication, and professional conduct in a remote setting. Candidates must reside in approved states to be considered for employment.