Remote Third-Party Collections Specialist | Commission

LCS Financial Services Corporation; Ohio; Remote; USD 35,000 - 60,000; Full time

Benefits offered by this job

100% Remote

Commission

Mon–Fri Schedule

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off (DTO)

Team-Oriented Environment

Job summary

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team. You will handle inbound and outbound calls, negotiate settlements, and work from a home office while maintaining professional standards.

The role emphasizes compliance with debt collection laws, strong negotiation, and the ability to work independently in a performance-driven environment. Eligible states are listed, and remote work is required.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Excellent verbal communication and active listening.
• Ability to work independently while meeting team goals.
• Knowledge of debt collection laws and regulations.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements and settlements based on borrowers' finances.
• Use skip-tracing to locate borrowers and assets.
• Manage assigned portfolios to maximize recovery.
• Maintain accurate account documentation.
• Deliver professional, respectful customer interactions.
• Ensure compliance with applicable laws and policies.
• Communicate with management while working remotely.

Skills

Debt collection

Negotiation

Active listening

Communication

Organization

Independence

Regulatory knowledge

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management software

Job description

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team. You will handle inbound and outbound calls, negotiate settlements, and work from a home office while maintaining professional standards.

The role emphasizes compliance with debt collection laws, strong negotiation, and the ability to work independently in a performance-driven environment. Eligible states are listed, and remote work is required.