Remote Third-Party Collections Specialist

LCS Financial Services Corporation; Wisconsin; Remote; USD 42,000 - 75,000; Full time

Benefits offered by this job

100% Remote Position

Commission: Additional earning through

Mon-Fri Schedule

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off

Team-Oriented Environment

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join a nationwide team. Work from home with a focus on negotiating resolutions and achieving results in a compliant, professional manner.

The role emphasizes debt collection expertise, strong negotiation and communication skills, and the ability to work independently in a remote environment while contributing to team goals. Eligible states apply; remote nationwide opportunities available.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional, distraction-minimized remote workspace suitable for confidential customer conversations.
• Reliable internet connectivity sufficient to perform job responsibilities.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Use skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities to maximize recovery opportunities.
• Work toward individual and departmental performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful interactions while handling difficult conversations.
• Ensure compliance with federal, state, and local collection laws and company policies.

Skills

Negotiation skills

Communication skills

Persuasion

Independent work

Time management

Regulatory knowledge

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join a nationwide team. Work from home with a focus on negotiating resolutions and achieving results in a compliant, professional manner.

The role emphasizes debt collection expertise, strong negotiation and communication skills, and the ability to work independently in a remote environment while contributing to team goals. Eligible states apply; remote nationwide opportunities available.