Remote Third-Party Collections Specialist — Commission

LCS Financial Services Corporation; Springfield (IL); À distance; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

100% Remote

Commission-based pay

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off

Résumé du poste

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team. From home, you will manage inbound and outbound calls, negotiate settlements, and ensure regulatory compliance.

This role emphasizes independence, strong negotiation and communication, skip-tracing, and documenting all activity. Medical, dental, 401k, and paid holidays are among the benefits.

Qualifications

• 2+ years of third-party debt collection experience.
• Knowledge of debt collection laws and regulations.
• Ability to work independently and remotely.
• Excellent verbal communication and listening skills.
• Maintain professional, confidential workspace.

Responsabilités

• Manage inbound and outbound collection calls to negotiate resolutions.
• Negotiate payment arrangements based on borrowers' individual circumstances.
• Utilize skip-tracing tools to locate borrowers and relevant assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Ensure compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.
• Maintain consistent communication with management and team members while working remotely.

Connaissances

Negotiation

Persuasion

Conflict resolution

Active listening

Telephone etiquette

Independent work

Time management

Professionalism

Formation

High school diploma or equivalent

Outils

Skip-tracing tools

Collection management systems

Description du poste

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team. From home, you will manage inbound and outbound calls, negotiate settlements, and ensure regulatory compliance.

This role emphasizes independence, strong negotiation and communication, skip-tracing, and documenting all activity. Medical, dental, 401k, and paid holidays are among the benefits.