Remote Third-Party Collections Specialist – Commission

LCS Financial Services Corporation; Baton Rouge (LA); Remote; USD 45,000 - 70,000; Full time

Benefits offered by this job

100% Remote Position

Commission

Monday-Friday Schedule

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off (DTO)

Team-Oriented Environment

Job summary

LCS Financial Services Corporation is hiring for a 100% remote Collections Specialist position. Join a nationwide team and leverage your experience in debt collection, negotiation, and regulatory compliance to drive outcomes from home.

The role emphasizes professional communication, independent work, and adherence to laws while meeting performance goals. Eligible states can work remotely with benefits including health, retirement, and paid time off.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Excellent verbal communication, active listening, and telephone etiquette.
• Ability to work independently while contributing to team goals.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.

Responsibilities

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilizing skip-tracing tools to locate borrowers and assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery opportunities.
• Maintaining accurate and detailed account documentation.
• Delivering professional, respectful customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable collection laws and company policies.
• Maintaining consistent communication with management while working remotely.

Skills

Debt collection

Negotiation

Communication

Active listening

Education

High school diploma

Tools

Skip-tracing tools

Job description

LCS Financial Services Corporation is hiring for a 100% remote Collections Specialist position. Join a nationwide team and leverage your experience in debt collection, negotiation, and regulatory compliance to drive outcomes from home.

The role emphasizes professional communication, independent work, and adherence to laws while meeting performance goals. Eligible states can work remotely with benefits including health, retirement, and paid time off.