Remote Third-Party Collections Specialist (Commission)

LCS Financial Services Corporation; Columbia (SC); Remote; USD 40,000 - 65,000; Full time

Benefits offered by this job

100% Remote

Commission

Mon-Fri Schedule 7:00 AM–6:00 PM

Medical, Dental & Vision Insurance

Life Insurance & Disability Coverage

401k Retirement Plan

Paid Holidays

Discretionary Time Off

Team-Oriented Environment

Job summary

LCS Financial Services Corporation is hiring remote Collections Specialists to join a nationwide team. This role emphasizes negotiation, rapport-building, and compliant collections performance from home.

Ideal candidates have at least 2 years' third-party collections experience and strong communication skills. The position offers a 100% remote setup, commission opportunities, a Monday–Friday schedule, and full benefits.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• Must reside and work in an LCS-approved state.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities to maximize recovery.
• Work toward individual and departmental performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions during difficult conversations.
• Ensure compliance with applicable collection laws and company policies.
• Maintain communication with management and teammates while working remotely.

Skills

Negotiation

Persuasion

Conflict resolution

Verbal communication

Independent work

Education

High school diploma

Job description

LCS Financial Services Corporation is hiring remote Collections Specialists to join a nationwide team. This role emphasizes negotiation, rapport-building, and compliant collections performance from home.

Ideal candidates have at least 2 years' third-party collections experience and strong communication skills. The position offers a 100% remote setup, commission opportunities, a Monday–Friday schedule, and full benefits.