Remote Third-Party Collections Specialist (Commission)

LCS Financial Services Corporation; Wyoming (MI); Remote; USD 38,000 - 60,000; Full time

Benefits offered by this job

Commission

Medical, Dental & Vision Insurance

401k Retirement Plan

Paid Holidays

Discretionary Time Off

Life Insurance & Disability

Job summary

LCS Financial Services Corporation is seeking experienced Collections Specialists to work remotely from home. You will handle inbound and outbound calls, negotiate settlements, and ensure compliance with collection laws while meeting performance goals.

We value professionalism, reliability, and the ability to work independently in a remote setting. Eligible states across the U.S. are listed, with comprehensive benefits and opportunities for performance-based earnings.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Excellent verbal communication, active listening, and telephone etiquette.
• Ability to work independently while meeting team goals.
• Knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional, distraction-minimized remote workspace with reliable internet.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrowers' financial circumstances.
• Utilize skip-tracing tools and investigative techniques to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities to maximize recovery opportunities.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while complying with laws and policies.
• Communicate with management and team members while working remotely.

Skills

Debt collection experience

Negotiation

Active listening

Verbal communication

Telephone etiquette

Independent worker

Regulatory compliance knowledge

Education

High school diploma or equivalent

Job description

LCS Financial Services Corporation is seeking experienced Collections Specialists to work remotely from home. You will handle inbound and outbound calls, negotiate settlements, and ensure compliance with collection laws while meeting performance goals.

We value professionalism, reliability, and the ability to work independently in a remote setting. Eligible states across the U.S. are listed, with comprehensive benefits and opportunities for performance-based earnings.