Remote Third-Party Collections Specialist with Commission

LCS Financial Services Corporation; North Carolina; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

100% Remote

Commission

Mon-Fri Schedule

Medical Insurance

Life Insurance

401k Retirement Plan

Paid Holidays

Discretionary Time Off

Team-Oriented Environment

Job summary

LCS Financial Services Corporation is hiring remote Collections Specialists to join a nationwide team. The role emphasizes negotiation, compliance, and delivering results from a home office.

Candidates should have 2+ years in third-party debt collection and strong communication skills. Enjoy a 100% remote position with performance-based earning potential, a Monday–Friday schedule, and comprehensive benefits.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Professionalism, reliability, accountability, and a positive attitude.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools and investigative techniques to locate borrowers and relevant assets.
• Manage assigned account portfolios and prioritize collection activities to maximize recovery opportunities.
• Consistently work toward individual and departmental performance goals.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions while navigating difficult conversations.
• Ensure compliance with applicable federal, state, and local collection laws, company policies, and regulatory requirements.
• Maintain consistent communication with management and team members while working remotely.

Skills

Negotiation skills

Verbal communication

Active listening

Telephone etiquette

Independent work

Accountability

Professionalism

Regulatory compliance

Education

High school diploma or equivalent

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is hiring remote Collections Specialists to join a nationwide team. The role emphasizes negotiation, compliance, and delivering results from a home office.

Candidates should have 2+ years in third-party debt collection and strong communication skills. Enjoy a 100% remote position with performance-based earning potential, a Monday–Friday schedule, and comprehensive benefits.