Remote Third-Party Collections Specialist

LCS Financial Services Corporation; Portland (ME); Remote; USD 42,000 - 72,000; Full time

Benefits offered by this job

100% remote

Commission production bonus

Medical, Dental & Vision insurance

401k

Paid holidays

DTO

Team-oriented environment

Job summary

LCS Financial Services Corporation is hiring Remote Collections Specialists to join a nationwide team. The role emphasizes negotiating resolutions, establishing payment plans, and maintaining compliant, professional interactions with borrowers from a home office.

Ideal candidates have 2+ years in third-party debt collection, strong negotiation and communication skills, and the ability to work independently.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Ability to work independently while contributing to team goals.
• Working knowledge of debt collection laws and regulations.

Responsibilities

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize activities to maximize recovery.
• Maintain detailed account documentation and professional customer interactions.
• Ensure compliance with applicable laws and company policies.

Skills

Negotiation

Communication

Time management

Independent work

Attention to detail

Education

High school diploma

Tools

Skip-tracing tools

Collection management systems

Job description

LCS Financial Services Corporation is hiring Remote Collections Specialists to join a nationwide team. The role emphasizes negotiating resolutions, establishing payment plans, and maintaining compliant, professional interactions with borrowers from a home office.

Ideal candidates have 2+ years in third-party debt collection, strong negotiation and communication skills, and the ability to work independently.