Remote Third-Party Collections Specialist

LCS Financial Services Corporation; Fulton (MS); A distancia; USD 40.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

100% Remote Position

Commission

401k Retirement Plan

Paid Holidays

Life Insurance & Disability Coverage

Medical, Dental & Vision Insurance

Descripción de la vacante

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team. The role focuses on negotiating resolutions, arranging payments, and maintaining compliance while working from home.

Ideal candidates have debt collection experience, strong negotiation and communication skills, and the ability to work independently in a remote setup. A performance-driven environment offers commission opportunities and full-time schedules.

Formación

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional, distraction-minimized remote workspace suitable for confidential customer conversations.
• Reliable internet connectivity sufficient to perform job responsibilities.
• Must reside and work in an LCS-approved state.

Responsabilidades

• Manage inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiate payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilize skip-tracing tools to locate borrowers and assets.
• Manage assigned portfolios and prioritize collection activities to maximize recovery.
• Maintain accurate and detailed account documentation.
• Deliver professional, respectful customer interactions during challenging conversations.
• Ensure compliance with applicable collection laws and company policies.
• Maintain communication with management and team while working remotely.

Conocimientos

Debt collection

Negotiation

Communication

Organizational skills

Independence

Remote work

Regulatory knowledge

Educación

High school diploma

Herramientas

Skip-tracing tools

Descripción del empleo

LCS Financial Services Corporation is seeking experienced remote Collections Specialists to join a nationwide team. The role focuses on negotiating resolutions, arranging payments, and maintaining compliance while working from home.

Ideal candidates have debt collection experience, strong negotiation and communication skills, and the ability to work independently in a remote setup. A performance-driven environment offers commission opportunities and full-time schedules.