Remote Third-Party Collections Pro – Performance Pay

LCS Financial Services Corporation; North Dakota; Remote; USD 42,000 - 65,000; Full time

Benefits offered by this job

Remote work

Commission

Medical, Dental & Vision Insurance

401k Retirement Plan

Paid Holidays

Job summary

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our nationwide team. Work from home while negotiating resolutions on delinquent accounts and building rapport with borrowers.

You will manage portfolios, use skip-tracing tools, and ensure compliance with federal, state, and local laws while delivering professional customer interactions. Strong negotiation and communication skills are essential for success.

Qualifications

• Minimum of 2 years of third-party debt collection experience.
• Strong negotiation, persuasion, and conflict-resolution skills.
• Proven ability to manage collection accounts and negotiate successful payment arrangements.
• Excellent verbal communication, active listening, and telephone etiquette.
• Strong organizational skills and attention to detail.
• Ability to work independently while contributing to team goals.
• Professionalism, reliability, accountability, and a positive attitude.
• Working knowledge of applicable debt collection laws and regulations.
• High school diploma or equivalent.
• Ability to maintain a professional remote workspace for confidential conversations.
• Reliable internet connectivity sufficient to perform job responsibilities.
• Must reside and work in an LCS-approved state.

Responsibilities

• Managing inbound and outbound collection calls to negotiate resolutions on delinquent accounts.
• Negotiating payment arrangements and settlement agreements based on borrowers' financial circumstances.
• Utilizing skip-tracing tools to locate borrowers and assets.
• Managing assigned account portfolios and prioritizing collection activities to maximize recovery.
• Maintaining detailed account documentation and meeting performance goals.
• Delivering professional customer interactions while navigating difficult conversations.
• Ensuring compliance with applicable laws and company policies.

Skills

Debt collection

Negotiation

Communication

Remote work

Independent work

Education

High school diploma

Tools

Skip-tracing

Collection software

Job description

LCS Financial Services Corporation is seeking experienced Remote Collections Specialists to join our nationwide team. Work from home while negotiating resolutions on delinquent accounts and building rapport with borrowers.

You will manage portfolios, use skip-tracing tools, and ensure compliance with federal, state, and local laws while delivering professional customer interactions. Strong negotiation and communication skills are essential for success.