Remote Territory Underwriter, Specialty Care (Middle Market)

Nationwide; Atlanta (GA); Remote; USD 112,000 - 209,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

Disability coverage

Paid time off

401(k) with company match

Pension plan

Business casual attire

Job summary

Nationwide is seeking a Territory Manager, Specialty Care Business Development for a remote role within the Eastern Time Zone. You will market, underwrite and manage commercial business with agencies, drive sales, and implement strategic plans to grow profitability across the nonprofit and human services segment.

You will lead agency partnerships, analyze risk and pricing, and deliver performance-driven plans while visiting agencies and supporting coverage options across enterprise products.

Qualifications

• Bachelor's degree or equivalent experience is preferred.
• Seven years of progressively more responsible underwriting and sales experience in commercial business preferred.
• Detailed working knowledge of commercial underwriting, pricing and coverage for middle market business.
• Knowledge of company sales and underwriting standards and practices company commercial products and programs.
• Ability to build and maintain cooperative and mutually rewarding internal and external partnerships.
• Demonstrated decision-making ability required in day-to-day operations where there may be unclear or competing priorities, including evaluating and recommending solutions to customer service, work processing, underwriting selection and rating and compliance.
• Overtime Eligibility: Not Eligible (Exempt)
• Multi-line commercial insurance underwriting experience, including underwriting authority.
• Human Services and Nonprofit industry-specific experience.
• Strong business development skills, with a production & agency management orientation.
• Specialty experience in Casualty lines, including General Liability, Professional Liability, and Abuse & Molestation.

Responsibilities

• Market, manage and underwrite commercial business with select agencies or brokers to meet financial goals and objectives through developing, negotiating and implementing business plans.
• Lead and influence agencies by creating sales strategies and implementing sales processes and practices that drive new sales, increase shelf space, profit and customer retention.
• Researchs risk, environment and other factors to win the account.
• Analyzes quality and quantity of risks underwritten and prepares reports accordingly.
• Analyzes regional underwriting performance experience, identifies problems on a territory level and proposes plans to resolve those situations.
• Achieves production, profitability and service objectives.
• Quotes, prices and underwrites new and renewal policies and endorsements primarily for complex or service sensitive accounts.
• Monitors risk selection and pricing decisions for entire agency plant, both on a book of business and individual account level basis.
• Decisions require review of multiple variables, using agency relationships, inspection reports and evaluation of exceptions.
• Ensures file handling quality and workflow efficiency.
• Drives robust agency business planning to deliver detailed performance plans with actions, accountabilities and scheduled performance checkpoints.
• Ensures strong territorial objectives to improve profit and pipeline management.
• Markets Nationwide products and services to help drive agency and company results, including all products that may improve offerings.
• Assists agency with strategies for pipeline management, producer development and developing business in targeted industries and preferred markets.
• Responds effectively to assess accounts and develop business propositions that win the business.
• Consults with agencies regarding risk management and coverage options and to improve retention and profitability.
• Communicates with agencies to establish the company as the provider of choice for the territory for all enterprise products with an emphasis on commercial lines.
• Communicates product, technology changes and company objectives.
• Communicates market intelligence to agencies and leaders.
• Communicates and collaborates actively with team and leaders to share industry trends and field underwriting experience.
• Completes agency visits as appropriate to develop new accounts, service existing accounts, review agency performance and enhance agency relationships. Leads delivery of appropriate customer service levels. Follows up and ensures proper handling of customer service requests.
• Ensures that tools, training and support are in place to positively impact success for the agencies and territory. Identifies and communicates training needs and opportunities.
• Monitors business plan results to determine performance and development of plans to ensure alignment with underwriting philosophies, standards and performance expectations. Reviews business in process, lost business and drives implementation of business plan.

Skills

Underwriting

Sales experience

Business development

Agency management

Communication skills

Nonprofit experience

Education

Bachelor's degree

Job description

Nationwide is seeking a Territory Manager, Specialty Care Business Development for a remote role within the Eastern Time Zone. You will market, underwrite and manage commercial business with agencies, drive sales, and implement strategic plans to grow profitability across the nonprofit and human services segment.

You will lead agency partnerships, analyze risk and pricing, and deliver performance-driven plans while visiting agencies and supporting coverage options across enterprise products.