Remote Telephonic Nurse Care Manager (RN)

Humana Inc; Montgomery (AL); Remote; USD 71,000 - 98,000; Full time

Benefits offered by this job

Paid time off

401(k) retirement plan

Employee assistance program

Travel opportunities

Job summary

Humana Inc. is seeking a Telephonic Nurse Care Manager for CenterWell Home Health, a remote, home-based role. You will guide patients transitioning from services, manage post-acute care options, and ensure timely follow-up with the clinical team.

The role emphasizes HIPAA/privacy adherence, compassionate phone communication, and knowledge of home health, hospice, and palliative care services. Travel to Humana offices may be occasional.

Qualifications

• Associates degree is required; BSN preferred.
• Strong analytical and problem-solving abilities.
• Excellent verbal and interpersonal communication; empathy over the phone.

Responsibilities

• Be a CenterWell Home Health representative to support discharged patients or those needing post-acute services.
• Provide patient options and education using diverse tools; handle location lookups and inquiries.
• Make clinical level of care determinations and refer to appropriate services; follow-up on referrals.

Skills

Analytical thinking

Verbal communication

Interpersonal skills

Empathy over the phone

Education

Associates Degree

BSN preferred

Job description

Humana Inc. is seeking a Telephonic Nurse Care Manager for CenterWell Home Health, a remote, home-based role. You will guide patients transitioning from services, manage post-acute care options, and ensure timely follow-up with the clinical team.

The role emphasizes HIPAA/privacy adherence, compassionate phone communication, and knowledge of home health, hospice, and palliative care services. Travel to Humana offices may be occasional.