Remote Telehealth Concierge & Scheduler

A-Line Staffing Solutions LLC; Richardson (TX); À distance; USD 34 000 - 46 000; Plein temps

Résumé du poste

A-Line Staffing Solutions LLC is seeking a Virtual Patient Services Coordinator to work from home, supporting telemedicine and virtual care services as a remote extension of the clinic front desk.

You will welcome patients, handle registration and scheduling, collect co-pays, and coordinate patient communications with clinicians and staff to ensure smooth virtual visits and timely follow-ups.

Qualifications

• High school diploma or equivalent required.
• At least 18 months of front medical office or receptionist experience with insurance forms and scheduling software.
• Proficiency with computer systems and Microsoft Office applications (Outlook, Word, Excel).
• Knowledge of scheduling processes and practice personnel is preferred.
• Experience with electronic medical records, telemedicine platforms, call-center workflows, or oncology practice operations is preferred.

Responsabilités

• Greet patients in the virtual care environment and complete virtual check-in.
• Coordinate registration, scheduling, and front-office activities across supported markets.
• Collect co-pays and outstanding balances and provide receipts.
• Support telemedicine visit readiness and assist with connecting to approved platforms.
• Schedule future virtual care appointments and in-clinic follow-up visits as ordered by providers.

Connaissances

Customer service

Verbal communication

Written communication

Multitasking

Remote work adaptability

Formation

High school diploma or equivalent

Outils

MS Office

Scheduling software

EMR systems

Description du poste

A-Line Staffing Solutions LLC is seeking a Virtual Patient Services Coordinator to work from home, supporting telemedicine and virtual care services as a remote extension of the clinic front desk.

You will welcome patients, handle registration and scheduling, collect co-pays, and coordinate patient communications with clinicians and staff to ensure smooth virtual visits and timely follow-ups.