Remote Patient Appointment Concierge

Hrstalentsolutions; Greenville (SC); Remote; USD 39,000 - 47,000; Full time

Job summary

Hrstalentsolutions is seeking a Patient Appointment Information Associate for a fully remote, full-time role at a pay rate of $30 per hour. You will handle patient scheduling details, join instructions, and general preparation materials while ensuring privacy and accuracy.

The role emphasizes nonclinical support, clear communication, and strict adherence to clinic procedures. Training will cover scheduling systems, privacy, and safe communication with patients.

Qualifications

• Non-clinical role focusing on scheduling and information delivery.
• Maintain patient privacy and use approved systems.
• Excellent written communication and attention to detail.
• Willingness to learn scheduling tools and privacy policies.

Responsibilities

• Check confirmed appointment details under access rules.
• Explain approved virtual joining instructions.
• Share current general preparation materials.
• Record scheduling questions or changes.
• Refer clinical questions to qualified staff.
• Flag a broken link or conflicting date.
• Keep private correspondence in authorized systems.
• Ensure only confirmed information is shared with patients.

Skills

Customer service

Office administration

Clear writing

Privacy awareness

Scheduling systems

Tools

Scheduling software

Job description

Hrstalentsolutions is seeking a Patient Appointment Information Associate for a fully remote, full-time role at a pay rate of $30 per hour. You will handle patient scheduling details, join instructions, and general preparation materials while ensuring privacy and accuracy.

The role emphasizes nonclinical support, clear communication, and strict adherence to clinic procedures. Training will cover scheduling systems, privacy, and safe communication with patients.