Remote Telehealth Patient Services Coordinator TX

A-Line Staffing Solutions LLC; Texas; À distance; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Available Benefits are available to...

A 401(k) with a company match is...

Résumé du poste

A-Line Staffing Solutions LLC is hiring a Virtual Patient Services Coordinator for Texas residents only. This remote contract role supports a healthcare organization with a 4‑month assignment and potential extension based on attendance and performance. Schedule is Mon–Fri, 8:00 AM–5:00 PM.

Responsibilities include calling patients before telehealth visits, virtual check-ins, collecting co-pays, testing access, and updating patient data in the EHR, while maintaining HIPAA and high-quality service.

Qualifications

• High school diploma or equivalent.
• 18+ months of front medical office or receptionist experience with insurance forms and scheduling software.
• Proficient with computers and Microsoft Office (Outlook, Word, Excel).
• Able to work remotely with stable job history in a medical office setting.
• Familiar with EHR/EMR systems.
• Strong customer service and communication skills.

Responsabilités

• Call patients 15–20 minutes prior to scheduled telehealth appointments to help prepare.
• Complete virtual check-in and notify the care team when the patient is ready.
• Collect co-pays and outstanding balances following process.
• Test the telehealth link, camera, and audio; troubleshoot basic access issues.
• Verify/update demographics, insurance, and contact information in the system.
• Support scheduling workflows for future virtual visits and follow-ups.
• Manage work queues, chart messages, scanning/filing, and other front-office tasks.
• Provide professional, patient-centered customer service with empathy and clear communication.
• Maintain HIPAA compliance and follow established quality/service standards.

Connaissances

Customer service

Verbal and written communication

Remote work capability

HIPAA compliance

Formation

High school diploma or equivalent

Outils

EMR/EHR systems

Microsoft Office (Outlook, Word, Excel)

Scheduling software

Description du poste

A-Line Staffing Solutions LLC is hiring a Virtual Patient Services Coordinator for Texas residents only. This remote contract role supports a healthcare organization with a 4‑month assignment and potential extension based on attendance and performance. Schedule is Mon–Fri, 8:00 AM–5:00 PM.

Responsibilities include calling patients before telehealth visits, virtual check-ins, collecting co-pays, testing access, and updating patient data in the EHR, while maintaining HIPAA and high-quality service.