Remote Technical Training Content Producer

Commerce; United States; A distancia; USD 89.000 - 133.000; Jornada completa

Descripción de la vacante

Commerce seeks a Technical Training Content Developer to own and deliver high-quality product and developer training content for our remote U.S. teams and customers.

You will translate platform updates into engaging materials, create video content, and apply best practices in adult learning to maximize impact. Collaboration with Product, Engineering, and Services will be key to success.

Formación

• 3–5 years of experience in tech with focus on technical writing, instructional design, or developer education.
• Working knowledge of GitHub and local development; able to run a site with Next.js or Nuxt.js.
• Experience with ecommerce tools, SaaS storefronts, headless implementations, and APIs.

Responsabilidades

• Create, maintain, and update Commerce product training and technical content.
• Translate platform changes into accurate, engaging learning content across formats.
• Produce product and developer-focused video content with scripting and narration.
• Implement adult learning best practices to maximize engagement.
• Leverage AI tools to accelerate content creation and improve learner experience.
• Deliver customized virtual and in-person training for enterprise merchants and partners.
• Conduct scoping calls to tailor training to business objectives.
• Maintain relationships with Product, Engineering, and Professional Services.
• Manage training plans and scheduling across sessions.
• Develop understanding of Commerce platform features and ecosystems.

Conocimientos

Technical writing

Instructional design

Developer education

Enterprise training

Herramientas

GitHub

Next.js

Nuxt.js

Postman

Descripción del empleo

Commerce seeks a Technical Training Content Developer to own and deliver high-quality product and developer training content for our remote U.S. teams and customers.

You will translate platform updates into engaging materials, create video content, and apply best practices in adult learning to maximize impact. Collaboration with Product, Engineering, and Services will be key to success.