Enterprise Technical Training Content Lead

Commerce Inc; Austin (TX); Hybrid; USD 88,630 - 132,946; Full time

Job summary

Commerce Inc is seeking a Technical Training Content Developer to create training materials and deliver comprehensive training for enterprise merchants and internal teams. The role requires 3-5 years of experience in technical writing and instructional design, along with exceptional communication skills.

The ideal candidate will develop engaging learning content, translate platform changes, and utilize emerging technologies to enhance the training experience. This position offers a hybrid working model based in Austin, Texas.

Qualifications

• 3-5 years of experience in technical writing and instructional design.
• Working knowledge of ecommerce tools and applications.
• Exceptional verbal and written communication skills.

Responsibilities

• Create and maintain Commerce product training and technical learning content.
• Deliver customized virtual and in-person training.
• Produce product and developer-focused video content.

Skills

Technical writing

Instructional design

Experience with ecommerce tools

GitHub

Verbal and written communication

Tools

HTML

CSS

JavaScript

Postman

Job description

Commerce Inc is seeking a Technical Training Content Developer to create training materials and deliver comprehensive training for enterprise merchants and internal teams. The role requires 3-5 years of experience in technical writing and instructional design, along with exceptional communication skills.

The ideal candidate will develop engaging learning content, translate platform changes, and utilize emerging technologies to enhance the training experience. This position offers a hybrid working model based in Austin, Texas.