Enterprise Technical Training Content Lead

BigCommerce Pty; Austin (TX); Hybrid; USD 88,630 - 132,946; Full time

Job summary

BigCommerce Pty in Austin, TX is seeking a Technical Training Content Developer. This role involves creating and maintaining technical training content for e-commerce platforms and delivering customized training sessions for enterprise clients.

The ideal candidate will have experience in technical writing, knowledge of e-commerce tools, and strong communication skills. This position offers a hybrid work model.

Qualifications

• 3–5 years of experience in technical writing, instructional design, or similar roles.
• Working knowledge of GitHub and local development practices.
• Experience with e-commerce tools and applications, including SaaS.

Responsibilities

• Create and maintain Commerce product and developer training content.
• Deliver customized training for enterprise merchants and partners.
• Produce product video content on new feature releases.

Skills

Technical writing

Instructional design

E-commerce tools

API knowledge

GitHub

HTML/CSS/JS

Communication skills

Job description

BigCommerce Pty in Austin, TX is seeking a Technical Training Content Developer. This role involves creating and maintaining technical training content for e-commerce platforms and delivering customized training sessions for enterprise clients.

The ideal candidate will have experience in technical writing, knowledge of e-commerce tools, and strong communication skills. This position offers a hybrid work model.