Remote Technical Support & Client Success Specialist

Teleperformance USA; Pompano Beach (FL); Remote; USD 25,000 - 39,000; Full time

Job summary

Teleperformance USA seeks a Technology Technical Support Specialist to be the first point of contact for clients, resolving inquiries with professional excellence in a fast-paced, remote setup.

You will handle web-based tools to ensure a seamless customer experience and support high-speed internet services. Applicants should meet the listed qualifications and be comfortable working from home in the United States.

Qualifications

• Must be at least 18 years old.
• HS Diploma or equivalent is preferred.
• Comfort with desktop computer systems and software.
• Clear spoken and written English communication is required.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Provide frontline, first level technical assistance for consumers.
• Support client-specific high-speed internet services and deliver an exceptional customer experience.
• Resolve technical problems in a fast-paced, customer-facing environment.

Skills

Oral & written communication

Problem solving

Independent work

Multitasking

Desktop computer familiarity

Education

HS Diploma or equivalent

Job description

Teleperformance USA seeks a Technology Technical Support Specialist to be the first point of contact for clients, resolving inquiries with professional excellence in a fast-paced, remote setup.

You will handle web-based tools to ensure a seamless customer experience and support high-speed internet services. Applicants should meet the listed qualifications and be comfortable working from home in the United States.