Remote Technical Service Manager, Enzymes & Fermentation

Tech Sales Jobs; Saint Joseph (MO); Remote; USD 110.000 - 150.000; Vollzeit

Benefits dieser Stelle

Training opportunities

Learning and development

Medical, dental, vision

401k plan

Parental leave

Annual bonus

Zusammenfassung

IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences, seeking a Technical Service Account Manager in Grain Processing. You will provide specialized technical support to existing and new customer accounts, collaborating with sales teams and serving as internal technical expert on product lines and applications.

The role involves plant visits for audits, data analysis, and optimization, with a 50%+ travel expectation and a focus on delivering actionable

Qualifikationen

• Bachelor’s or Master’s degree in a scientific or technical discipline.
• 3–4 years in an industrial biotechnology environment.
• 3–5 years in a Carbohydrate Processing environment.
• Strong analytical and problem‑solving skills with ability to interpret technical data.
• Proficiency with Microsoft Office; JMP or other statistical software preferred.
• Customer‑focused mindset with strong relationship‑building skills.

Aufgaben

• Provide specialized technical and scientific support for enzyme and yeast applications in customer environments.
• Collaborate with sales teams during customer meetings, trainings, and onsite visits.
• Serve as an internal technical expert on assigned product lines, applications, and limitations.
• Conduct routine plant visits to perform process audits, lab analysis, and performance optimization.
• Analyze process and laboratory data to identify improvement opportunities and make recommendations.
• Develop tools or models to enhance data analysis and technical decision‑making.
• Deliver customer training on product selection, application, and optimization.
• Provide post‑sale technical troubleshooting during product testing and implementation.
• Support account planning and identify business development opportunities from a technical and commercial perspective.

Kenntnisse

Analytical thinking

Customer-focused

Self-motivated

Travel readiness

Ausbildung

Bachelor’s or Master’s degree in a scientific or technical discipline

Tools

Microsoft Office

JMP or similar stats software

Jobbeschreibung

IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences, seeking a Technical Service Account Manager in Grain Processing. You will provide specialized technical support to existing and new customer accounts, collaborating with sales teams and serving as internal technical expert on product lines and applications.

The role involves plant visits for audits, data analysis, and optimization, with a 50%+ travel expectation and a focus on delivering actionable