Remote Technical Service Manager, Carbohydrate Processing

Tech Sales Jobs; Bellevue (OH); Teletrabalho; USD 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Training opportunities

Learning and development programs

Medical, dental, vision benefits

401k plan

Vacation and holidays

Parental leave (16 weeks)

Resumo da oferta

IFF is seeking a Technical Service Account Manager for the Grain Processing segment. This role provides technical service to existing and new customer accounts in Carbohydrate Processing and Fuel Alcohol markets, with remote work and extensive travel to customer sites.

The candidate will combine scientific expertise with commercial acumen to optimize processes and build strong partnerships. Ideal candidates hold a science/engineering degree and have 3–5 years in biotech or carbohydrate

Qualificações

• Bachelor’s or Master’s degree in a scientific or technical discipline (Biology, Microbiology, Chemistry, Engineering, or related).
• 3–4 years of experience in an industrial biotechnology environment (enzymes, food, fuel alcohol, or similar).
• 3-5 years of experience in a Carbohydrate Processing environment.
• Strong analytical and problem‑solving skills with the ability to interpret technical data.
• Proficiency with Microsoft Office; JMP or other statistical software preferred.
• Customer‑focused mindset with strong relationship‑building skills.
• Self‑motivated and results‑oriented, able to work independently.
• Strong organizational skills and ability to prioritize in a dynamic environment.
• Ability to collaborate effectively across Sales, Marketing, and R&D.
• Willingness to travel 50% or more.

Responsabilidades

• Provide specialized technical and scientific support for enzyme and yeast applications in customer environments
• Collaborate with sales teams during customer meetings, trainings, and onsite visits
• Serve as an internal technical expert on assigned product lines, applications, and limitations
• Conduct routine plant visits to perform process audits, lab analysis, and performance optimization
• Analyze process and laboratory data to identify improvement opportunities and make recommendations
• Develop tools or models to enhance data analysis and technical decision‑making
• Deliver customer training on product selection, application, and optimization
• Provide post‑sale technical troubleshooting during product testing and implementation
• Support account planning and identify business development opportunities from a technical and commercial perspective

Conhecimentos

Analytical skills

Problem-solving

Microsoft Office

Customer focus

Independent worker

Formação académica

Bachelor’s or Master’s degree in a scientific/technical discipline

Ferramentas

JMP

Descrição da oferta de emprego

IFF is seeking a Technical Service Account Manager for the Grain Processing segment. This role provides technical service to existing and new customer accounts in Carbohydrate Processing and Fuel Alcohol markets, with remote work and extensive travel to customer sites.

The candidate will combine scientific expertise with commercial acumen to optimize processes and build strong partnerships. Ideal candidates hold a science/engineering degree and have 3–5 years in biotech or carbohydrate