Remote Technical Service Manager - Enzymes & Fermentation

Tech Sales Jobs; Carrollton (TX); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Training opportunities

Learning and development programs from

Annual bonus plan

Job summary

IFF is seeking a Technical Service Account Manager in Grain Processing to deliver specialized technical support for enzymes and yeast in customer environments. You will partner with sales, provide expert technical guidance, and perform plant visits to optimize processes and product performance.

The role requires strong data interpretation, collaboration across R&D, Sales, and Marketing, and willingness to travel 50% or more. It is remote with national scope, based in the United States.

Qualifications

• Strong analytical and problem-solving skills with the ability to interpret technical data.
• Bachelor’s or Master’s degree in a scientific or technical discipline.
• Experience with Microsoft Office; JMP or other statistical software preferred.

Responsibilities

• Provide specialized technical and scientific support for enzyme and yeast applications.
• Collaborate with sales teams during customer meetings, trainings, and onsite visits.
• Serve as an internal technical expert on product lines, applications, and limitations.
• Conduct routine plant visits to perform process audits, lab analysis, and optimization.
• Analyze process and laboratory data to identify improvement opportunities and make recommendations.
• Develop tools or models to enhance data analysis and technical decision-making.
• Deliver customer training on product selection, application, and optimization.
• Provide post-sale technical troubleshooting during product testing and implementation.
• Support account planning and identify business development opportunities from a technical and commercial perspective.

Skills

Analytical skills

Problem-solving

Customer-focused

Independent worker

Organization

Travel readiness

Education

Bachelor’s or Master’s in science/engineering

Tools

Microsoft Office

JMP or similar statistics

Job description

IFF is seeking a Technical Service Account Manager in Grain Processing to deliver specialized technical support for enzymes and yeast in customer environments. You will partner with sales, provide expert technical guidance, and perform plant visits to optimize processes and product performance.

The role requires strong data interpretation, collaboration across R&D, Sales, and Marketing, and willingness to travel 50% or more. It is remote with national scope, based in the United States.