Technical Service Manager, Enzyme & Fermentation (Remote)

Tech Sales Jobs; Cedar Rapids (IA); Remote; USD 90,000 - 140,000; Full time

Benefits offered by this job

Training opportunities

Bonus plan

Medical, dental, vision

Job summary

IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences. The Technical Service Account Manager in Grain Processing will provide technical service to existing and new customer accounts within the Carbohydrate Processing and Fuel Alcohol markets, with remote work options in the United States and travel up to 50% or more.

You will collaborate with Sales, Marketing, and R&D to drive value for customers.

Qualifications

• Bachelor’s or Master’s degree in a scientific or technical discipline (Biology, Microbiology, Chemistry, Engineering, or related).
• 3–4 years of experience in an industrial biotechnology environment (enzymes, food, fuel alcohol, or similar).
• 3–5 years of experience in a Carbohydrate Processing environment.
• Proficiency with Microsoft Office; experience with JMP or other statistical software preferred.

Responsibilities

• Provide specialized technical and scientific support for enzyme and yeast applications in customer environments.
• Collaborate with sales teams during customer meetings, trainings, and onsite visits.
• Serve as an internal technical expert on assigned product lines, applications, and limitations.
• Conduct routine plant visits to perform process audits, lab analysis, and performance optimization.
• Analyze process and laboratory data to identify improvement opportunities and make recommendations.
• Develop tools or models to enhance data analysis and technical decision‑making.
• Deliver customer training on product selection, application, and optimization.
• Provide post‑sale technical troubleshooting during product testing and implementation.
• Support account planning and identify business development opportunities from a technical and commercial perspective.

Skills

Technical Service

Analytical thinking

Team collaboration

Travel readiness

Education

Bachelor’s or Master’s in Science

Tools

JMP

Job description

IFF is a global leader in flavors, fragrances, food ingredients, and health & biosciences. The Technical Service Account Manager in Grain Processing will provide technical service to existing and new customer accounts within the Carbohydrate Processing and Fuel Alcohol markets, with remote work options in the United States and travel up to 50% or more.

You will collaborate with Sales, Marketing, and R&D to drive value for customers.