Remote Technical Service Manager - Enzymes & Fermentation

Ethanolproducer; Cedar Rapids (IA); Hybrid; USD 117,000 - 143,000; Full time

Benefits offered by this job

Training opportunities

Medical, dental, vision benefits

401k with employer match

16 weeks paid parental leave

Job summary

A global leader in flavors and fragrances is seeking a Technical Service Account Manager to provide specialized support for enzyme and yeast applications. The role involves collaborating with sales teams, conducting plant visits, and delivering customer training. The ideal candidate will have a scientific background and 3–4 years of experience in industrial biotechnology, with strong analytical skills and a customer-focused mindset. This position allows remote work with frequent travel requirements.

Qualifications

• 3–4 years of experience in an industrial biotechnology environment.
• Willingness to travel 50% or more.
• Ability to collaborate effectively across Sales, Marketing, and R&D.

Responsibilities

• Provide specialized technical support for enzyme and yeast applications.
• Analyze process and laboratory data for improvement opportunities.
• Deliver customer training on product selection and application.

Skills

Strong analytical and problem‑solving skills

Customer‑focused mindset

Self‑motivated and results‑oriented

Strong organizational skills

Education

Bachelor’s or Master’s degree in a scientific or technical discipline

Tools

Microsoft Office

JMP or other statistical software

Job description

A global leader in flavors and fragrances is seeking a Technical Service Account Manager to provide specialized support for enzyme and yeast applications. The role involves collaborating with sales teams, conducting plant visits, and delivering customer training. The ideal candidate will have a scientific background and 3–4 years of experience in industrial biotechnology, with strong analytical skills and a customer-focused mindset. This position allows remote work with frequent travel requirements.