Remote Technical Service Lead - Surfactants & Polymers

ChemSource Recruiting, Inc.; Cleveland (OH); Remote; USD 140,000 - 180,000; Full time

Benefits offered by this job

Company car

Excellent benefits package

Remote position

Job summary

Confidential Global Chemical Producer is seeking a Technical Service Manager to lead field technical market development in surfactants, water soluble polymers, chelates, and acids for diverse end-use markets. This fully remote role supports East Coast and Midwest regions with roughly 50% travel across the US.

The role interfaces with distributors and customers to develop proposals, solve technical issues, and drive commercialization, leveraging formulation expertise to create value.

Qualifications

• BS Chemistry or ChemE or related science degree; MS or PhD a plus.
• 5-10+ years experience in formulation, applications and/or technical service.
• Background in surfactants, emulsions, resins, chelates and acid-based catalyst.
• Proven ability to solve complex technical challenges and provide solutions to competitive issues.
• Able to build deep customer and distribution relationships across multiple levels.
• Strong interpersonal and communication skills.
• Must have prior experience in a customer-facing role with commercial awareness.
• Willingness to travel approximately 50% throughout US, with concentration on the East Coast.

Responsibilities

• Serve as primary interface with technical staff at distribution partners and direct distribution customers' production and technical teams to develop commercial proposals and resolve customer issues.
• Drive customer success by providing formulation expertise and enabling commercialization of technologies that create value.
• Collaborate with internal teams to address competitive issues and capture opportunities across markets.
• Travel approximately 50% of the time to customer sites across the US, focusing on East Coast.

Education

BS Chemistry or ChemE or related science degree

Job description

Confidential Global Chemical Producer is seeking a Technical Service Manager to lead field technical market development in surfactants, water soluble polymers, chelates, and acids for diverse end-use markets. This fully remote role supports East Coast and Midwest regions with roughly 50% travel across the US.

The role interfaces with distributors and customers to develop proposals, solve technical issues, and drive commercialization, leveraging formulation expertise to create value.