Remote Technical Account Manager - Enterprise Growth

Qualys; Indiana; Remote; USD 110,000 - 150,000; Full time

Job summary

Qualys seeks a Technical Account Manager (TAM) to drive post-sales success with enterprise customers in a remote US-based role. You will articulate Qualys technology, manage the full post-sales lifecycle, and drive renewals, retention, and growth by combining technical credibility with business acumen.

You will lead QBRs, provide both technical and business-focused support, and collaborate with partners to align customer objectives with platform adoption.

Qualifications

• Strong knowledge in security and compliance: Vulnerability Management, Cloud Security, Policy Compliance, IDS/IPS, Network Scanners, PCI, and auditing tools.
• Familiarity with Federal regulatory compliance (ISO 27001, HIPAA, GLBA, SOX) is a plus.
• Excellent written and oral communication; able to present professionally.
• Comfortable engaging with all levels from C-suite to technical staff.
• 5-7 years relevant experience; Bachelor's degree or equivalent experience.

Responsibilities

• Partner with customers to drive successful adoption and utilization of Qualys solutions.
• Own renewal and upsell/upstream pipeline; develop account strategy and renewal execution.
• Provide functional and technical support to customers.
• Deliver high-level and detailed sales presentations.
• Attend conferences, seminars, and related events.
• Lead QBRs/EBRs, roadmap discussions, and strategic planning to align health with expansion and renewal outcomes.
• Conduct periodic business reviews to align objectives with platform adoption and outcomes.
• Carry out PoC activities, demonstrations, and enablement sessions as needed.
• Respond to RFIs/RFPs with technical and functional input.
• Collaborate with key partners; create joint business plans aligned with goals.
• Qualify and progress opportunities using MEDDPICC or similar; maintain CRM visibility.
• Advocate for customers by conveying feedback to Product Management and Engineering.

Job description

Qualys seeks a Technical Account Manager (TAM) to drive post-sales success with enterprise customers in a remote US-based role. You will articulate Qualys technology, manage the full post-sales lifecycle, and drive renewals, retention, and growth by combining technical credibility with business acumen.

You will lead QBRs, provide both technical and business-focused support, and collaborate with partners to align customer objectives with platform adoption.