Remote Enterprise TAM: Growth, Renewals & Tech Strategy

Qualys; Alton (IL); Remote; USD 120,000 - 170,000; Full time

Job summary

Qualys is seeking a Technical Account Manager to actively drive the post-sales process for enterprise customers in a remote-capable role. You will articulate Qualys technology to business and technical users, own renewal and upsell pipelines, and lead executive-level reviews to tie customer health to growth outcomes.

You will provide hands-on technical support, deliver compelling presentations, manage PoCs and RFP responses, and collaborate with partners to align plans with both organizations'

Qualifications

• Ideal candidate must be self-motivated with strong knowledge in security and compliance space: Vulnerability Management, Cloud Security, Policy Compliance, IDS/IPS, Network Scanners, PCI, Policy Compliance and Audit Tools.
• Knowledge in a variety of Federal Regulatory Compliance issues a plus: ISO 27001, HIPAA, GLBA, Sarbanes Oxley (SOX).
• Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs, and when submitting reports.
• Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff.
• Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
• 5-7 years relevant experience.
• Bachelor's degree or equivalent experience.
• Excellent written and oral communication skills.
• Able to travel throughout sales territory and other locations as needed.
• Demonstrated ability to combine technical expertise with commercial judgement and work effectively against renewal, retention, growth, and quota expectations.
• Experience supporting renewals, identifying expansion opportunities, and managing customer success or account growth initiatives.
• Experience conducting customer business reviews, technical workshops, or executive-facing presentations is preferred.

Responsibilities

• Drive post-sales process with Enterprise customers and articulate Qualys tech to business/technical users.
• Own renewal and upsell pipeline, develop expansion plans and renewal execution.
• Provide functional and technical support to customers.
• Deliver high-level and detailed sales presentations.
• Attend conferences and industry events to promote products.
• Lead Quarterly and Executive Business Reviews (QBRs/EBRs) tied to renewal outcomes.
• Conduct periodic business reviews aligning objectives with platform adoption and outcomes.
• Carry out PoCs, demonstrations, and customer enablement sessions as needed.
• Respond to RFIs/RFPs with technical and functional insights.
• Collaborate with partners to create joint business plans and align goals.
• Qualify opportunities using MEDDPICC or similar method and maintain CRM visibility.

Skills

Security & Compliance

MEDDPICC

C-level Engagement

Renewals & Upsell

Presentation Skills

Travel Ready

5-7 years exp

Education

Bachelor's degree or equivalent experience

Job description

Qualys is seeking a Technical Account Manager to actively drive the post-sales process for enterprise customers in a remote-capable role. You will articulate Qualys technology to business and technical users, own renewal and upsell pipelines, and lead executive-level reviews to tie customer health to growth outcomes.

You will provide hands-on technical support, deliver compelling presentations, manage PoCs and RFP responses, and collaborate with partners to align plans with both organizations'