Remote Technical Account Manager - Enterprise Security

Qualys; Indianapolis (IN); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Remote work

Job summary

Qualys is seeking a Technical Account Manager to actively drive and manage the post-sales process for Enterprise customers. The TAM must articulate Qualys technology and product positioning to business and technical users, and identify technical and business issues to ensure customer satisfaction through all stages of the sales process.

Responsibilities include providing product and technical support, developing new business opportunities, conveying customer requirements to Product, Marketing

Qualifications

• Ideal candidate has strong knowledge in security and compliance: vulnerability management, cloud security, policy compliance, IDS/IPS, network scanners, PCI, audit tooling.
• Familiarity with federal regulatory compliance issues (ISO 27001, HIPAA, SOX) is a plus.
• Strong presentation and email/reporting skills for diverse audiences.
• Comfortable interacting with all levels from C-level to technical staff.

Responsibilities

• Provide product and technical support for assigned accounts.
• Identify and develop potential new business opportunities.
• Convey customer requirements to Product Management, Marketing and Engineering teams.
• Provide functional and technical support to customers.
• Respond to customer questions on technical and business related issues.
• Deliver high-level and detailed sales presentations.
• Attend conferences, seminars, etc.

Skills

Security knowledge

Compliance knowledge

Presentation skills

Communication

C-level interaction

Analytical

Experience 5-7 years

Willing to travel

Education

Bachelor degree or equivalent experience

Job description

Qualys is seeking a Technical Account Manager to actively drive and manage the post-sales process for Enterprise customers. The TAM must articulate Qualys technology and product positioning to business and technical users, and identify technical and business issues to ensure customer satisfaction through all stages of the sales process.

Responsibilities include providing product and technical support, developing new business opportunities, conveying customer requirements to Product, Marketing