Remote Technical Account Manager – Enterprise Growth

Qualys; Butlerville (IN); Remote; USD 110,000 - 170,000; Full time

Job summary

Qualys in the United States is seeking a Technical Account Manager (TAM) to drive and manage the post-sales process for Enterprise-level customers. You will articulate Qualys technology to both business and technical users, identify technical and business issues, and ensure customer satisfaction throughout the sales cycle.

As a quota-carrying TAM, you will support retention, renewals, and account growth by combining technical credibility with commercial awareness.

Qualifications

• Post-sales management for enterprise customers.
• Ability to articulate Qualys technology to business and technical users.
• Identify technical and business issues across accounts to ensure customer satisfaction.

Responsibilities

• Drive adoption and utilization of Qualys solutions with customers.
• Manage renewal and upsell pipeline with account strategy and renewal execution.
• Provide functional and technical support to customers.
• Deliver high-level and detailed sales presentations.
• Attend conferences and events to represent Qualys.
• Lead QBRs/EBRs and roadmap discussions.
• Conduct periodic business reviews aligning objectives with platform outcomes.
• Lead PoC activities and customer enablement sessions.
• Respond to RFIs/RFPs with technical/functional input.
• Collaborate with partners on joint business plans.
• Qualify opportunities using MEDDPICC or similar method.
• Maintain accurate CRM visibility of opportunities and pipeline.
• Advocate for customers and relay feedback to Product/Engineering.

Skills

Post-sales management

MEDDPICC qualification

Security & compliance knowledge

Executive-level communication

Presentation skills

Customer relationship building

Travel ability

Education

Bachelor's degree or equivalent experience

Tools

CRM (CRM system)

Job description

Qualys in the United States is seeking a Technical Account Manager (TAM) to drive and manage the post-sales process for Enterprise-level customers. You will articulate Qualys technology to both business and technical users, identify technical and business issues, and ensure customer satisfaction throughout the sales cycle.

As a quota-carrying TAM, you will support retention, renewals, and account growth by combining technical credibility with commercial awareness.