Remote Technical Account Manager - Enterprise Cloud & DC

Nutanix; Salem (OR); A distancia; USD 120.000 - 180.000; Jornada completa

Descripción de la vacante

Nutanix is seeking a Technical Account Manager to act as a technical advisor and customer advocate for enterprise customers. You will work with operations, engineering, and executive stakeholders to optimize the Nutanix investment and accelerate value realization.

You will lead health checks and operational reviews, drive lifecycle planning, and coordinate cross-functional actions to reduce risk and improve efficiency. The role requires significant travel and a strong data center IT background.

Formación

• 8+ years in technical customer-facing roles such as TAM or related positions.
• Experience supporting enterprise or government customers with complex environments.
• Deep expertise in at least one domain: virtualization, hybrid cloud, storage, or networks.

Responsabilidades

• Develop deep understanding of the customer’s data center architecture and IT initiatives.
• Lead strategic reviews connecting Nutanix recommendations to business outcomes and risk reduction.
• Coordinate lifecycle planning: software upgrades, capacity planning, resilience and standardization.
• Identify risks and drive cross-functional action plans to mitigate them.
• Lead or coordinate critical escalations with clear ownership and executive updates.

Conocimientos

Technical account management

Customer-facing

Hybrid cloud

Virtualization

Networking

AOS/AHV knowledge

Descripción del empleo

Nutanix is seeking a Technical Account Manager to act as a technical advisor and customer advocate for enterprise customers. You will work with operations, engineering, and executive stakeholders to optimize the Nutanix investment and accelerate value realization.

You will lead health checks and operational reviews, drive lifecycle planning, and coordinate cross-functional actions to reduce risk and improve efficiency. The role requires significant travel and a strong data center IT background.